Refund Policy
Refund Policy
At The Tech AI, we are committed to providing high-quality English learning courses and an exceptional learning experience. However, we understand that there may be situations where you wish to request a refund. This Refund Policy outlines the terms and conditions under which refunds may be granted.
1. Eligibility for Refunds
Refunds are available under the following conditions:
Refunds will not be processed for courses that have been extensively accessed or completed, as this indicates full utilization of our services.
Requests for refunds must be made within 7 days of purchase.
2. Non-Refundable Items
The following are non-refundable:
Downloaded Products: Any templates, study materials, or resources that have already been downloaded.
Promotional Offers or Discounts: Courses purchased at a discounted rate or during a promotional campaign, unless otherwise stated.
3. How to Request a Refund
To request a refund:
Email us at info@thetechai.com with your order details and the reason for your refund request.
Once your request is reviewed and approved, the amount will be credited to your original payment method within 7–10 business days.
4. Course Substitutions
If you are not satisfied with your course but do not qualify for a refund, we may offer a course substitution instead. You can switch to another course of equal or lesser value.
Course substitutions must be requested within 7 days of your original purchase.
5. Changes to This Policy
We may update or modify this Refund Policy from time to time to reflect changes in our business practices or for legal reasons. Any updates will be posted on this page, and the Effective Date will be updated accordingly.
6. Contact Us
If you have any questions about this Refund Policy, please contact us at:
📧 Email: info@thetechai.online